I’ll tell you the real reason you didn’t get the job

Nurse Johnson had faithfully worked for twenty years at the same hospital. She always came in on time and never left early. She almost never had time off for illness or any other unplanned activity, not even for when her Mother died. So you can imagine how angry and upset she was when she found out that an external, much more junior, nurse had been given the job of ward sister instead of her?

One day the nurse Johnson could take it no longer and burst into the Director of Nursing’s office and there, right in front of the new ward sister, she said “I am sorry for interrupting but I cannot keep it to myself any longer. It’s disgraceful! I have worked very hard for this hospital, never shirking from my duty and this young lady just waltzes in, flashes a fancy diploma and gets the job I have worked so hard for, it’s simply not fair! What has she got that I haven’t?”

The director was so angry by the nurses’ interruption that she temporarily lost her sense of diplomacy. “Ward Sister Judith has nine years of excellent experience and I chose her because I believe that she will make an outstanding contribution to the hospital!”

“Nine years’ experience” Said nurse Johnson. “I have over twenty years’ experience!”

“No you don’t!” snapped the Director of Nursing, not bothering to hide her frustration. “You have only one year of experience followed by nineteen years of service! Nurse Johnson, let me be frank with you.

The way I see it is, you’ve spent the last nineteen years doing your first year over and over again; resisting anything new and refusing to adapt to the hospital’s needs of today.  One year of learning from an elderly nurse and nothing ever since is not what I call experience, now please get back to your duties and let me continue with my meeting!”

Sometimes our lessons come too late as in the case for nurse Johnson, and sometimes they never come at all.

Have a good week,

Harley
Written by

Harley Lovegrove

Harley is a dynamic 'we can do this' kind of person with a successful track record of working for a wide variety of companies in all kinds of sectors. From very small family run businesses right through to giant multi-nationals. Over the last thirty five years Harley has built a reputation for inspiring those around him to rout out and tackle the core problems facing their organizations. Armed with a wide range of pragmatic tools that he has developed over the years, Harley is able to help his clients bring about long-term, sustainable solutions, while having fun at the same time. Harley is a motivational 'people person' who is nonetheless tough on efficiency and delivery. Apart from being well known for his highly entertaining and motivational speeches, Harley is also a blogger and author of four books; 'The Change Manager's Handbook', 'Transition', 'Inspirational Leadership’ and ‘Making a Difference’.

6 responses

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  1. R Ralf -
    Harley, that's an interesting story, but you did not answer the key question: Who allowed nurse Johnson to do service and to resist any change for such a long time? Cheers, Ralf
  2. M Dirk Mostien -
    I even dare to say that the Director of Nursing should be fired not having grasped the occasion 18 years ago to guide the nurse and show her way to go further, creating opportunities instead of the easy way and probably find it more easy to run his workforce as cattle changing from time to time the cowboy herding them.
  3. L Bradley Lovegrove -
    Very good point Ralph I believe it may have been the previous director of nursing ;-). As always in life they start from the top and then work there way down. So if you are at the top make sure you are willing and able to adapt or suffer the fallout of an ever failing system. I guess you could say like a computer even the best system will need updating eventually. B-) Bradley Lovegrove
  4. L Bradley Lovegrove -
    How funny we both said the same thing five minutes apart. B-) Bradley Lovegrove
  5. M Markus -
    Good catch Ralf! You made an excellent point... Admiting a fellow employee (a director still remains being an employee as well) to move in circles for 18 years is for sure not a sign for strong leadership skills. Reminds me a of an inspiring quote I read years ago in the email footer of a marketing veteran: "A true leader sets the targets at the beginning and says "Thank you!" at the end. Inbetween the leader is a servant. Not much of targets, nor "Thank you"s, nor servant attitude in this case... @ Harley: How about a blog on leadership next week? :-) Cheers Markus
  6. L Laurie -
    Thank you Harley! I appreciate the comments to your blog, and also believe some have missed the point - Nurse Johnson also has responsibilities here.... communication of goals and expectations are key from both individuals. More importantly for me, after 20 years, one needs to be aware of and drive change to be a leader.

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