Upside down management


There are those that spend most of their time managing upwards; worrying about their bosses, what they are up to, what they think about them and how they can gain more authority and influence from them.  On the other hand, there are those that forget to manage up, focusing only downwards instead.  Neither is good and both are bad. Looking back over my long career, it amuses me to note in which circumstances I performed at my best and whether it was predominantly upwards or downwards. One thing I know for sure is that well connected upwardly aware managers tend to get the best out of the teams below them, partly, because their team can see that they have the ear of senior management and thus, most likely,  their voice is heard and trusted. The concept of upwards management is to do what is necessary to make sure that impacted people that are more senior to you are doing whatever they can to assist you and your team. In-essence, you are managing tasks, communications and strategies towards them that ensure their complete buy-in to your approach.  This is not to be confused with covering for an incompetent boss! In change management we talk about ‘stakeholder management’ and nowhere is it implied that our stakeholders are somehow limited to those we have authority over. Therefore, stakeholder management takes place when you guide people into certain mindsets, actions or decision processes. And that is equally true both upwards or downwards.  You just need to make sure you have both directions covered and are deploying the correct tactics, communication styles and strategies for the direction in which you are looking at anyone time. Keep safe, keep smiling, keep positive!   Harley
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Harley Lovegrove

Harley is a dynamic 'we can do this' kind of person with a successful track record of working for a wide variety of companies in all kinds of sectors. From very small family run businesses right through to giant multi-nationals. Over the last thirty five years Harley has built a reputation for inspiring those around him to rout out and tackle the core problems facing their organizations. Armed with a wide range of pragmatic tools that he has developed over the years, Harley is able to help his clients bring about long-term, sustainable solutions, while having fun at the same time. Harley is a motivational 'people person' who is nonetheless tough on efficiency and delivery. Apart from being well known for his highly entertaining and motivational speeches, Harley is also a blogger and author of four books; 'The Change Manager's Handbook', 'Transition', 'Inspirational Leadership’ and ‘Making a Difference’.

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  1. W William Watté -
    Hi Harley, I like your view of the "elevator management" going both upwards and downwards. I have learned from experience that it is also important to both understand and to speak the right language on the right floor. The best managers are "polyglots". ;-) William
  2. H Harley -
    Thanks William, indeed we need to adjust our communication styles and approaches depending with whom we communicate. In addition, we also need to reflect on the topic itself. Remembering that what we find interesting and important is not always seen in the same light by others! Have a great weekend!

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